When the theory of emotional intelligence at work began to receive widespread attention, we frequently heard executives say – in that same breath, mind you – “That’s incredible,” and, “Well, I’ve known that all along.”
(from Daniel Goleman, Richard Boyatzis and Annie McKee’s Primal Leadership: The Hidden Driver of Great Performance published by HBR)
Ask yourself those questions:
- Who do I want to be?
- Who am I now?
- How do I get from here to there?
- How do I make change stick?
- Who can help me?