Daniel Goleman – “What Makes a Leader?”

Every businessperson knows a story about a highly intelligent, highly skilled executive who was promoted into a leadership position only to fail at the job.

(from Daniel Goleman’s What Makes a Leader, published by HBR)

Key points:

The five components of Emotional intelligence at Work are

  1. Self-Awareness
  2. Self-Regulation
  3. Motivation
  4. Empathy
  5. Social Skill

This is a great article. Hopefully, Emotional intelligence can be learned.

Let’s start.

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